Refund Policy

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• Your refund request must be made within 60 days of the delivery date
• You must provide your order number or the email address used for the purchase
• Refunds are limited to one per customer

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at support@usapharma.pro with the subject line "Refund Request"
2. Include your order number and the email address used for the purchase
3. Briefly explain the reason for your refund request (optional but helpful)

Our support team will process your request within 3-5 business days.

Refund Processing

Once your refund request is approved:

• You will receive a full refund including the complete product price and original shipping and handling fees
• Refunds will be credited to the original payment method
• Please allow 5-10 business days for the refund to appear on your statement, depending on your bank or payment provider
• You will receive an email confirmation once the refund has been processed

Return of Products

In most cases, you are not required to return the product to receive a refund. However, we reserve the right to request the return of products in certain circumstances.

Exceptions

Refunds may not be granted in the following cases:

• Requests made after the 60-day refund period
• Multiple refund requests from the same customer
• Evidence of fraud or abuse of the refund policy

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: support@usapharma.pro